FAQs & Store Policies

We want to make sure you love our products and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns.

Please read below for more details:


Where will my order ship from?

We work with several on-demand order fulfillment companies with facilities worldwide! You’ll receive a tracking link via email when your order ships out. Please keep in mind that depending on how many items you purchase, there may be multiple tracking numbers. If this is the case, you will receive tracking information in the order that the items are shipped.

Order Updates/Cancellations

All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production

Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

We’re so sorry if the product you ordered arrived damaged. For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll get back to you with a resolution as soon as possible!

Refunds policy

PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—our size guide is available on all sized products to help you get the perfect fit.

Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know via our Contact Us Form within a week after receiving your order. Include your order number, the name of the mislabeled item, and photos of the incorrect item. Afterward, we’ll send you a new one, or issue a refund!

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

My order should be here by now, What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address.
  • Ask your local post office if they have your package.
  • Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us via our Contact Us Form with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. Use a simple tool like the "USPS ZIP code lookup" to make sure you get it right!

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.